Payment Policy

What Are the Payment Options?

At Glowifect, we aim to make your checkout process as smooth and convenient as possible. Below are the payment methods we currently accept:

Credit Cards

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. If you face any issues during checkout, feel free to email us at support@glowifect.com for prompt assistance.

Apple Pay

Use Apple Pay on desktop or mobile if you have it enabled on your iPhone.

Requirements on desktop: MacOS Sierra or above.
Requirements on iOS: iOS 11 or above.
Note: Apple Pay may not work if you accessed our site through an in-app browser, like Facebook’s.

Google Pay

Google Pay is available on both desktop and mobile. Simply log in with your Google account to complete your purchase.

ShopPay

For a faster checkout experience, ShopPay is available if you have a Shopify account.

Common Payment Issues

I’m getting a payment error when I try to check out. What can I do?

If you encounter an error, double-check your billing information for any mistakes, such as:

Incorrect credit card number or CVV code.
Billing address mismatches.

For errors like:

"Your payment details couldn’t be verified": Review your credit card number and CVV.
"Security code was not matched by the processor": Ensure the CVV code is correct.

If issues persist, contact us at support@glowifect.com.

I was charged more than once for an order. What happened?

Duplicate charges can occasionally occur. Here’s how to resolve it:

One order confirmation email: Only one order likely went through. Duplicate charges should clear within 2-3 business days.
No order confirmation email: Your orders didn’t go through. Charges should disappear in 1-2 business days. Try placing your order again with accurate billing details.

If the issue persists, reach out to us at support@glowifect.com.

Credit Card Payment Details

We prioritize your security. Our direct payment gateway encrypts your credit card data in compliance with the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as necessary to complete your purchase and is deleted afterward.